Privacy policy

Last updated: June 9, 2026

At PetVast, we take your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it.

1. Information We Collect

We may collect the following information when you use our site or make a purchase:

Name, email address, and phone number.
Billing and shipping address.
Payment information, processed securely by our payment providers.
Browser and device information through cookies and analytics tools.
Purchase history and browsing behavior on our site.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders.
Send order confirmations and shipping updates.
Respond to customer service inquiries.
Improve our website and product offerings.
Send promotional emails only with your consent.
Comply with legal obligations.

We do not sell or rent your personal data. We may share your information with trusted third parties only as necessary to operate our business, including:

Shipping carriers to deliver your order.
Payment processors to handle transactions securely.
Analytics providers such as Google Analytics.
Marketing platforms, if you consent to marketing communications.

These third parties are required to keep your information confidential and use it only for the purposes we specify.

4. Cookies

We use cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

5. Data Retention

We retain your personal data for as long as necessary to fulfill orders and comply with legal requirements. You may request deletion of your data by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Opt out of marketing communications at any time.

To exercise any of these rights, contact us at support@petvast.com.

7. Security

We implement reasonable security measures to protect your personal data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.